SAVE THE DATE: Thursday, December 18, 2025
CLICK HERE for information about Anthem’s FIDE/MAP LTSS Provider Town Hall
Important Notice to Providers: Transition of Centers Plan for Healthy Living to Anthem HP, LLC
Centers Plan for Healthy Living, LLC (“Centers Plan”) has been acquired by Elevance Health, Inc., the parent company of Anthem HP, LLC (d/b/a Anthem Blue Cross and Blue Shield HP). As part of this transition, certain product lines will be transferred to Anthem HP as follows:
• MAP Transition Date: Effective January 1, 2026, members previously enrolled in Centers Plan for Medicaid Advantage Plus (“MAP”) will be enrolled in Anthem HealthPlus Full Dual Advantage LTSS 2 (HMO D-SNP), unless they select another MAP plan.
• MLTC Transition Date: Effective March 1, 2026, members previously enrolled in Centers Plan’s Managed Long-Term Care (“MLTC”) plan will be enrolled in Anthem HP’s MLTC product, unless they select another MLTC plan.
Questions or Support
If you have any questions regarding this transition or need assistance, please contact Provider Services at 844-292-4211 option 4.
Centers Plan for Healthy Living, LLC and Anthem HP are committed to ensuring a smooth and seamless transition for our providers and members. We appreciate your continued partnership and dedication to serving our MAP and MLTC members.
Eligibility Requirements:
Plan Highlights:
For a complete description of our benefits, see the Evidence of Coverage on our materials page.
Electronic Claim Submission and Payment
CPHL offers electronic claim submission through RelayHealth and electronic payment through PaySpan. Please click here for more information. You may also submit claims by mail to:
Centers Plan for Healthy Living
P.O. Box 21033
Eagan, MN 55121
Claim Dispute Resolution
CPHL and its contracted providers are responsible for the timely resolution of any disputes between both parties. CPHL informs providers about the dispute resolution process through the Provider Manual, provider orientation, and the CPHL website. Providers may also obtain information about the provider dispute process by calling the CPHL Claims department at 844-292-4211, Option 2 (Monday through Friday, 9AM to 5PM).
Claim Reconsideration Request Form [Paper version for sending by mail or fax]
Claim Reconsideration Request Form [Electronic version for immediate submission]
Provider Directory Requirement
CMS requires all Medicare Advantage Organizations (MAOs) and Medicare-Medicaid Plans to conduct quarterly communications with contracted providers to ensure that provider directory information is up to date and accurately reflected on the plan’s online directory. To ensure the plan and members have the most accurate information about your practice, completion of the Demographic Change Form is required whenever you change or update your information.
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This change in ownership won’t impact your 2025 coverage. You will still get the same comprehensive care and service, from the same providers, as you do now.