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SAVE THE DATE: Thursday, December 18, 2025 

CLICK HERE for information about Anthem’s FIDE/MAP LTSS Provider Town Hall 

Important Notice to Providers: Transition of Centers Plan for Healthy Living to Anthem HP, LLC

Centers Plan for Healthy Living, LLC (“Centers Plan”) has been acquired by Elevance Health, Inc., the parent company of Anthem HP, LLC (d/b/a Anthem Blue Cross and Blue Shield HP). As part of this transition, certain product lines will be transferred to Anthem HP as follows:

• MAP Transition Date: Effective January 1, 2026, members previously enrolled in Centers Plan for Medicaid Advantage Plus (“MAP”) will be enrolled in Anthem HealthPlus Full Dual Advantage LTSS 2 (HMO D-SNP), unless they select another MAP plan.
• MLTC Transition Date: Effective March 1, 2026, members previously enrolled in Centers Plan’s Managed Long-Term Care (“MLTC”) plan will be enrolled in Anthem HP’s MLTC product, unless they select another MLTC plan.

Questions or Support

If you have any questions regarding this transition or need assistance, please contact Provider Services at 844-292-4211 option 4.

Centers Plan for Healthy Living, LLC and Anthem HP are committed to ensuring a smooth and seamless transition for our providers and members. We appreciate your continued partnership and dedication to serving our MAP and MLTC members.

MAPD Frequently Asked Questions

MAPD Eligibility Requirements / Plan Highlights 2025

Eligibility Requirements/ Plan Highlights 2025

Eligibility Requirements:

  • You have both Medicare Part A and Medicare Part B
  • You live in our geographic service area
  • You are a United States citizen or are lawfully present in the United States.

Plan Highlights:

  • $0 Monthly Premiums
  • $0 Deductible
  • $50 every month OTC Benefit Card. OTC cannot be carried over from month to month.
  • Preventative Care
  • Vision and Hearing Services 
  • Preventative and Comprehensive Dental Coverage
  • Transportation
  • Prescription Drug Coverage

For a complete description of our benefits, see the Evidence of Coverage on our materials page.

MAPD Frequently Asked Questions

MAPD Frequently Asked Questions

MAPD Frequently Asked Questions

MAPD Frequently Asked Questions

CLAIMS AND PAYMENT

CMS REQUIREMENTS

Prescription Drug Coverage Information

Additional Resources

COVID-19 Letter to Providers

SNP Model of Care (MOC) Training

Provider Newsletter

Provider Services Contact Information

CLAIMS AND PAYMENT

Electronic Claim Submission and Payment
CPHL offers electronic claim submission through RelayHealth and electronic payment through PaySpan.  Please click here for more information.  You may also submit claims by mail to:

Centers Plan for Healthy Living
P.O. Box 21033
Eagan, MN 55121

Claim Dispute Resolution
CPHL and its contracted providers are responsible for the timely resolution of any disputes between both parties.  CPHL informs providers about the dispute resolution process through the Provider Manual, provider orientation, and the CPHL website.  Providers may also obtain information about the provider dispute process by calling the CPHL Claims department at 844-292-4211, Option 2 (Monday through Friday, 9AM to 5PM). 

Claim Reconsideration Request Form [Paper version for sending by mail or fax]

Claim Reconsideration Request Form [Electronic version for immediate submission]

CMS REQUIREMENTS

Provider Directory Requirement

CMS requires all Medicare Advantage Organizations (MAOs) and Medicare-Medicaid Plans to conduct quarterly communications with contracted providers to ensure that provider directory information is up to date and accurately reflected on the plan’s online directory.  To ensure the plan and members have the most accurate information about your practice, completion of the Demographic Change Form is required whenever you change or update your information.

HEDIS Guidelines for Health Care Providers

Prescription Drug Coverage Information

 

  1. Request for Prescription Information or Change – Provider Communication Form  Last updated 10/28/2016
  2. Additional Medicare Appeals Forms are available on Medicare.gov, please visit: www.medicare.gov
  3. Waiver of Liability 

COVID-19 Letter to Providers

SNP Model of Care (MOC) Training

Last Modified: December 31, 2025

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Anthem Blue Cross and Blue Shield Parent Company has Acquired Centers Plan for Healthy Living (CPHL)

This change in ownership won’t impact your 2025 coverage. You will still get the same comprehensive care and service, from the same providers, as you do now.