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Home Plans Centers Plan for Medicare Advantage Care (HMO) Member Services / Contact Information

Member Services / Contact Information

Centers Plan for Healthy Living
75 Vanderbilt Ave
Staten Island, NY 10304

  • Contact our member services at 1-877-940-9330 (or TTY number 711) available 7 days a week, 8AM-8PM (EST) or by email: memberservices@centersplan.com
  • Contact our MAP member services at 1-833-274-5627 (or TTY number 711) available 7 days a week, 8AM-8PM (EST) or by email: memberservices@centersplan.com
  • Contact our Pharmacy help desk at 1-888 807 5717 available 24 hours a day, 7 days a week
  • Contact our Mail Order Prescription at 1-888-552-6694 available Monday through Friday 9:00AM-9:00PM (EST) Saturday from Noon to 5:00pm (EST)

MEDICARE

CALL1-800-MEDICARE (1-800-633-4227) This call is free.
TTY1-877-486-2048 This call is free. This number is for people who have hearing or speaking problems. You must have special telephone equipment to call it.
WRITECenters for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, Maryland 21244-1850
WEBSITEhttp://www.medicare.gov
 

Method New York State Ombudsman Program
Contact Information

CALL1-888-219-9818
TTY

711 This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking.

WRITE

New York State Ombudsman
2 Empire State Plaza
Albany, NY 12223-1251

WEBSITEwww.ltcombudsman.ny.gov
 

Medicare Disclaimer

 

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Last modified: Sep 25, 2024

Anthem Blue Cross and Blue Shield Parent Company has Acquired Centers Plan for Healthy Living (CPHL)

This change in ownership won’t impact your 2025 coverage. You will still get the same comprehensive care and service, from the same providers, as you do now.